Esnórquel con tortugas y baño en cenote en Riviera Maya

Oto our guide was absolutely top class.

We enjoyed our experience very much! The male tour guide was excellent and very knowledgeable, aswell as humorous making the trip even better. This was the perfect half day trip with the cenotes and turtles which were incredible. Would recommend highly! Small snack and water provided that was a bonus.

Rosa our guide was fantastic and the cenote cave swim was superb.

Maria Cos the tour guide was fantastic - attentive and knowledgeable and made the entire trip memorable. From the amazing swimming with turtles through to guiding us through the ceynote and lighting up the underground scenes. Her knowledge of the area and context to help understand the experience was exceptional.

Beautiful cenotes—absolutely worth seeing! The water and scenery were stunning, though the mosquitoes were terrible, so bring repellent. The snorkeling part was tougher than expected; the sea was rough, and you need to swim quite far from shore to see the turtles. As a weak swimmer, I struggled even with a life jacket and couldn’t continue. Our guide was great—helpful, friendly, and well organized with snacks and water. Overall, a lovely trip, but better suited for confident swimmers.

We changed the pickup location of this tour with our TUI rep Alberto at the Grand Riviera Princess hotel the day before the trip, but we were not collected. When we contacted TUI they said we could not make a claim for compensation as we’re were recorded as a no show from the Faimoit Hotel, even though we changed the pickup location. Totally dissatisfied!