Auschwitz-Birkenau self-guided or guided tour from Krakow
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Auschwitz-Birkenau self-guided or guided tour from Krakow

4.2/5
Excellent
34 reviews
from
$36.00
Free cancellation
Language: English
Mobile voucher accepted
Duration: 9 hours
Instant confirmation
Smaller Group Size
Why you’ll love this…
  • You'll get a powerful insight into the scale and impact of the Holocaust at Auschwitz-Birkenau
  • There's the chance to see original buildings and personal belongings that tell poignant individual stories
  • It's a thought-provoking experience that explores the daily realities and tragic fate of camp prisoners
  • You can choose between a guided tour with a professional guide or a self-guided visit, depending on your preference
What to expect

You can choose between the following options available in the order box:

Option one: 9-hour tour with a licensed guide

Option two: 8-hour self-guided tour, with the use of a guidebook and map in your chosen language

Travel from Kraków to the small town of Oświęcim to visit the largest Nazi concentration camp complex from World War II. Learn the horrifying story of the more than 1.3 million victims who lost their lives at Auschwitz and Birkenau and pay your respects.

The first part of your trip is a 1.5-hour visit to the Auschwitz I camp to see the permanent exhibition in the former prisoners' barracks.

Afterwards, you will visit Auschwitz II-Birkenau, the largest part of the Auschwitz complex. During this visit, you will spend around 1 hour and 10 minutes if you choose the guided option, or about 40 minutes for the self-guided option. Here you will see the remains of the crematoria, the unloading ramp, original barracks, and the memorial dedicated to the last victims of the camp.

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DSA1Auschwitz-Birkenau Memorial and Museum
Auschwitz-Birkenau Memorial and Museum

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What's included
  • check Roundtrip transportation
  • check Entrance ticket
  • check On-site assistance
  • check Map
Where

Pawia 18, Kraków, Poland

Meeting point:
The meeting point address is Pawia 18b, at the Kiss and Ride (K+R) parking opposite the Hotel Mercure Krakow Stare Miasto.
What to remember

Not allowed:

  • Luggage larger than 30x20x10 cm is not permitted inside the AB Museum

Know in advance:

  • For option 1, the tour start time may vary due to museum guide availability. Tickets are collected on-site. Queues may occur. English tours are subject to availability; otherwise, another language with an English guidebook is provided
  • For option 2, you will have use of a guidebook and map in your chosen language. The tour leader does not enter the museum with you
  • Please note that, depending on the time of year, you may visit Birkenau camp first before then visiting Auschwitz 1 camp
  • All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
  • The museum may change your visit time, affecting your pickup time. Final confirmation will be emailed one to two days before the tour. Due to high visitor numbers, Auschwitz-Birkenau may cancel tours or guides at short notice. If this occurs, you'll be informed and offered alternatives when possible
  • All visitors are required to pass through security checks before entering the museum grounds
  • You can select the language option of your choice for the guidebook and map – this is not an audio tour
  • The starting time is approximate and subject to change
  • You'll be picked up from the center of Krakow, after meeting opposite the Mercure Hotel, and you'll be dropped off at the Radisson Blu Hotel
  • Guided tour option: please be advised that the tour start time may vary due to museum guide availability. Tickets are collected on site at the ticket offices (included in the price). Queuing may be required. Guided tours in English are subject to availability. If an English-speaking guide is not available, the tour will be conducted in another language, and participants will receive a guidebook in English

Remember to bring:

  • Your passport or ID card
Read more
Provider
connectpoland.com
Booking fee
Good news! No extra fees are applied to this booking.
Cancellation policy
Receive a 100% refund if you cancel up to 48 hours before the experience begins. If you cancel up to 24 hours before, you can still receive a 50% refund.

What people say about this experience

Excellent

4.2 /5

Based on 34 reviews from verified customers

Review categories

Service

2.8/5

Value for money

2.9/5

Staff

2.8/5

Safety

2.8/5

50%
26%
18%
3%
3%

Sort by:

  • G

    Gizmo

    Verified booking

    1
    October 2, 2025

    Traveled as a couple

    We waited two and a half hours for pick up and nobody came this is absolutely ridiculous and terrible service we could have used the time to do something else . It's freezing cold there are no toilets nearby and we didn't have any lunch. The day has been ruined we didn't get to the venue

  • C

    Chris sayce

    Verified booking

    1.8
    March 31, 2025

    Traveled as a couple

    Original guided tour cancelled at last minute by tui, meaning all other guided tours were booked so we had to go for a self guided tour. No apology, or any attempt to make amends for this by tui Was not told at point of booking that we would have to queue at auscwitz to actually get tickets. Despite being picked up at 0815, we didn't actually enter the museum until 1300, leaving nowhere near enough time to get around the 2 sites and see everything. No tui staff to be seen anywhere.

  • T

    TUI Musement Traveler

    Verified booking

    3
    November 3, 2025

    Was booked for a full day tour pick up at 8.30 this changed to pick up time 11.15 didn’t enter austwich untill 2 pm was very rushed from time to austwich to berkenher booked a full day tour only got half a day can anyone explain why this happened

  • T

    TUI Musement Traveler

    Verified booking

    3
    October 23, 2025

    Had confirmation the night before, not 1-2 days as stated, the time was changed by 30mins. Not enough time to walk around Birkenau before getting the bus to Auschwitz. The site itself was an unforgettable experience

  • T

    TUI Musement Traveler

    Verified booking

    4
    September 12, 2025

    Ended up with polish speaking guide due to time factors and consideration of the group as a whole but this did not detract from the experience. Driver/organiser was very friendly and punctual on pick up

  • T

    TUI Musement Traveler

    Verified booking

    5
    April 23, 2025

    The experience itself was great although I did not expect to have to queue for nearly 3 hours when I had pre-booked tickets. I think some people may have found this quite difficult so a heads up that it might occur would have been nice.

1 / 6

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